eunoe

We&apos;re sorry you received the wrong item - let&apos;s get this sorted for you.We recommend lodging this through the chat icon in the lower right corner of our website - log in to your account, find your order, and upload a photo of the item you received. Our customer care team will take it from there.We&apos;ll arrange for the correct item to be sent to you as quickly as possible, or offer an alternative resolution if it&apos;s no longer available.

We're sorry you received the wrong item - let's get this sorted for you. We recommend lodging this through the chat icon in the lower right corner of our website - log in to your account, find your order, and upload a photo of the item you received.

What do I do if I receive the wrong item in my order?

Returns & Exchanges

Shipping Information

How much does shipping cost?

Do you offer Express Shipping?

How do I track my order?

Do you offer free shipping?

What is your order cancellation policy?

How long does delivery take?

Do you ship worldwide?

Can I edit or add anything to my order?

Orders & Shipping

Returns & Exchanges Information

My order was marked delivered but it’s not here.

What do I do if my item(s) arrives damaged?

When will I get my refund?

How do I start a return?

Do you offer refunds or exchanges?

Can international customers exchange?

Can I return Final Sale items?

Size & Fit

What is a Style Asset?

Style Asset Terms & Conditions

Style Assets

Where can I buy Eunoë in person?

How do I become a Eunoë stockist?

Stockists

Can I return a 'Final Sale' item?

Terms And Conditions and Promotions

What do I do if I receive the wrong item in my order?Updated 10 days ago